What is GeoDispatch?
The GeoDispatch solution is a
Service Request
management
and resource allocation
solution
targeted at
small
to
medium
sized
services
organisations.
Benefits of GeoDispatch
The business benefits offered include
improved service request management,
more effective utilisation of
resources and
a
reduction
in
operational
expenditure.
Try it now!
Sign up for GeoDispatch now to reap
the benefits that GeoDispatch can offer..
We can improve the effectiveness
and efficiency
of your
service request
and
resource
management
process.
In the news
09/03/23 - AfriGIS Launches GeoDispatch
AfriGIS, a location based services company, has developed GeoDispatch – a location enabled, resource management and routing software solution for small to medium enterprises (SMEs), enabling them to effectively capture, allocate and manage client service requests.
Magnus Rademeyer, AfriGIS MD, says the solution closes the customer relationship management (CRM) gap experienced by many SMEs, particularly in the services industry.
“For SMEs like electricians, plumbers and security companies, getting their work force which is invariably on the road to clients’ locations to perform the job and close the reporting loop once the job is completed can be a real challenge."
read more >>
Highlights
Features & functionality
Manage customer service requests from inception to completion;
Locate & manage field force at all times;
Service request and resources dynamically displayed on map;
Service request confirmation and allocation via SMS alert system;
Mobile phone access to allocated tasks;
Integration to Nokia GPS enabled phones;
Turn by turn direction directions for non GPS enabled phones
Areas of application
GeoDispatch is ideally suited to be used by:
Primary Services organizations i.e. plumbers, electricians etc.
Utilities i.e. Telecoms, local council etc.
Private as well as public emergency & security services.
Delivery services ie. pizza delivery, courier services etc.
Representatives.
Any business where effective management of a mobile fieldforce is required.